The One Star Chef
Press and Appearances
Sideways, Dec. 2023
When chef and independent restaurateur Davide Cerretini first opened his restaurant, it was a dream come true. But that dream quickly soured when he came head to head with ever more pushy and demanding customers. And then online reviews came along...
In this story of how one man took on his critics, Matthew Syed examines the role of online reviews - good and bad- in modern consumer culture and delves into whether the customer really is "always right".
Featuring Davide Cerretini, restaurant critic Jay Rayner, Dr Jo Cohen and Ewa Maslowska.
Presenter: Matthew Syed
A Novel production for BBC Radio 4
'The Daily Show' with Trevor Noah
Desi Lydic meets with a restaurant owner who claims Yelp extorts businesses and one of Yelp’s community managers (and former “Bachelor”) Ben Flajnik who defends the company’s policies.
The restaurant owner who asked for 1-star Yelp reviews. How one small business owner flipped the online review ecosystem on its head. Read here.
'Billion Dollar Bully' Documentary
Davide Vs. Goliath. So machten schlechte Bewertungen einen Koch zum Kult-Helden. Read here.
Restaurant Owner Beats the Yelp System by Asking Customers for 1-Star Reviews. Read here.
Il Terreno, Italy
La battaglia contro Yelp ora è un docufilm e lo chef livornese diventa una star in Usa. Read here.